Terms and Conditions

Terms and Conditions

Drivers Licence Policy

A valid international driving licence in the name of the main driver/additional driver/s is required, held for a minimum year requirement. Copy of Identity Card or Passport will also be required.

Full Insurance with an excess €950

The rate includes full insurance with an excess in case of an accident, damages or theft to the vehicle, so long as it is not caused by driver’s negligence, or part of insurance exclusions.
You can purchase an Insurance Excess Waiver at €10 /day (Minimum €50 and Maximum €80). If this option is not purchased, we would need to block off €950 from your Credit Visa

Security Deposit

For each rental, regardless of duration, a security deposit of €475 must be placed. You can purchase a package for a one-time fee of €15 and the security deposit will be reduced to €250.

Cancellation & Refund Policy

FREE CANCELLATION of your booking up to 7 days after your reservations has been confirmed. If your rental starts in less than 7 days, you can cancel for free up to 48 hours before the rental starts. After this period the deposit is not refundable.

All cancellations must be made by e-mail to info@cam.com.mt. There will be a small administration fee of €5. No refund will be given for ‘No shows’, early returns or voluntary down-grades of booked vehicles.

Extras booked have to be paid for unless they are cancelled 48 hours before arrival.

 A no-show occurs for the following reasons:
1 – You didn’t inform us about your cancellation prior to your pick up date
2 – You failed to pick up the car at the arranged time and date
3 – You failed to provide the documentation that’s required to pick up the car.
4 – You failed to provide a credit card in the main driver’s name with enough available funds on it. In the event of any of the above, no refunds will be made to you. We reserve the right to refuse a car if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car’s security deposit and Insurance Excess.

Fuel Policy : Full – Full

The car will be supplied with a full tank of fuel, and must be returned full. An administration charge of €65 besides the missing fuel will be charged if the car is not returned full.

Vehicle Return Grace Period

Rental days are based on a 24 hour period starting at the time the vehicle is collected. A grace time of 30 minutes is given. If the vehicle is not returned at the correct time, an additional charge of €25 per hour will be charged after the 30 minutes grace period.

The Rate quoted online includes:

Fully Comprehensive Insurance

Value Added Tax (VAT)

Unlimited mileage

Break Down Assistance

24 hour English speaking assistance on Tel. No. 00356 27521123. Replacement of vehicle in case of accident or breakdown

Baby Seat / Child Seat / Child Seats

When requesting it is essential the child’s age and weight is advised so the correct seat is supplied.
€7.00 Per Seat Per Day

Navigation System (GPS)

€10.00 Per Day

Additional Driver

Extra Driver/s can be added to the rental at an additional cost. All Drivers must be present at the time of pick up and all must have valid driving licence
€5.00 Per Day 25yrs+, €7.50 per Day 21-24yrs

Additional Motorbike / Quadbike Passenger

All motorbikes and quadbikes can carry a passenger. This carries and extra cost of €5.00 Per Day for Helmet & Insurance cover. Helmets are cleaned and sanitised before every rental.

Hotel Delivery / Collection

Additional charge for having the vehicle delivered/and or collected from a hotel address. Hotel delivery address must be advised when making the booking.
€15 per way for deliveries in Malta.
€100 for deliveries in Gozo (including the ferry fee).            

Out Of Hours Hours Pick-Up and Drop-Off Charges

Charge for collecting or returning the vehicle out of normal office hours.

Pick–Up:

Monday to Friday Between 19.00hrs to 21.00hrs. – €20
Saturday Between 14.00hrs to 21.00hrs. – €35
Saturday Between 09.00hrs to 21.00hrs. – €35
Public Holidays : €35

Drop-Off :

Monday to Friday Between 19.00hrs to 21.00hrs. – €20
Saturday Between 14.00hrs to 21.00hrs. – €35
Saturday Between 09.00hrs to 21.00hrs. – €35
Public Holidays : €35 

One Way Rental

Extra charge for picking up and returning the vehicle to different office locations. €20.00 Per Rental

Surcharge for Young/Senior Drivers : 21-24 and 70-74 years

€5.00 Per Day

General Information

Credit Card Policy & Security Deposit

A credit card in the main drivers name is required for every rental. The deposit amount will be assessed against the credit card as a pre-authorization. Amount will vary according to vehicle chosen but will always be assessed against the clients credit card as a deposit for contraventions or congestion fees incurred during the period of the rental or for missing fuel. These funds will no longer be available for the clients immediate effect and make take up to 20 working days, depending on the bank, to become available.

We will not be responsible for any insufficient funds or bank fees related to this process. If the client has insufficient funds in his credit card to cover the excess, the booking will be nulled and a administration fee of €50 will be charged. Only Embossed Master Card and Visa credit cards are accepted. Electron Cards and American Express cards are not accepted.

Cross Border Policy

The car is insured to be driven in Malta and Gozo, the two main islands. The car cannot be taken outside these two islands.

Early Return of the Vehicle

The Rental is based on a 24-hour period. No Refunds will be given on unused days.

There is no selected car class in current office. Please choose another Class!